Readers should be able to report a mistake and understand what happens next. We review specific, evidence-based reports, prioritise safety and fraud risks, and explain material corrections that could change a reader’s decision.
Last reviewed: 22 September 2026
What can be reported
We welcome reports about inaccurate or outdated requirements, fees, documents, eligibility statements, portal steps, road-safety guidance, broken links, attribution problems, typographical errors and content that could create a privacy or security risk.
How to submit a useful correction
Use the Contact Us page and include:
- the exact Parivaahan.org page URL;
- the heading, sentence, image or link concerned;
- what you believe is incorrect or unclear;
- the correct information and why it applies; and
- a current official source, notice or rule when available.
Our review process
| Stage | What we do |
|---|---|
| 1. Triage | Check whether the report identifies a verifiable issue and whether it presents an immediate safety, fraud or privacy risk. |
| 2. Verify | Compare the claim with current primary sources and, where necessary, state-specific official guidance. |
| 3. Decide | Correct, clarify, update, remove or retain the material based on the available evidence. |
| 4. Record | Add a correction or update note when the change is material to meaning, action or trust. |
Priority
We aim to review urgent safety, impersonation, phishing, privacy and materially misleading service information first. Routine link changes, spelling reports and stylistic suggestions may be handled during normal maintenance. Review time depends on the complexity of the issue and the availability of an authoritative source; we do not promise a fixed resolution time.
Material corrections
A correction is material when the original information could reasonably affect eligibility, required documents, fees, deadlines, a safety decision, a payment choice or the official destination a reader uses. For a material correction, we may add a dated note describing the nature of the change. The note should be clear without unnecessarily repeating the incorrect claim.
Minor changes
Spelling, grammar, layout, accessibility, wording and formatting fixes that do not alter meaning may be made without a correction notice. We may also update examples, improve navigation or replace a broken link with its equivalent official destination without announcing every routine change.
Updates versus corrections
An update reflects a genuine change in a rule, portal or procedure after the article was accurate. A correction fixes content that was inaccurate, unsupported or misleading when published. Where useful, we label the difference so readers are not left with a false impression about the earlier version.
Disagreements and requests we may decline
We assess evidence, not the number or tone of requests. We may decline a change that is unsupported, conflicts with a stronger primary source, asks us to promote a commercial service, seeks removal of accurate public-interest information without a valid basis, or requires publishing private personal information. A government or rights-holder request will be evaluated on its substance and applicable law.
Page maintenance
Important guides should display a reviewed or updated date where practical. Editors may schedule periodic reviews for high-impact pages, but a date is not a guarantee that every state variation or interface label remains unchanged. Readers should confirm current transactional requirements on the official portal.
Corrections to policy pages
Privacy, Terms, Disclaimer and other trust pages may also be corrected or updated. Significant changes will be described through a revised review date or notice where appropriate. Editorial standards are explained in our Editorial & Content Policy.