Privacy Policy

Privacy at a glance

Parivaahan.org is an independent transport-information website. We do not provide government services, access VAHAN or SARATHI records, process driving-licence or vehicle applications, or collect government fees. You should enter licence, RC, Aadhaar, challan and payment information only on the verified government portal that provides the relevant service.

Last reviewed: 22 September 2026

This Privacy Policy explains how Parivaahan.org (“we”, “our” or “the website”) handles information when you browse the site, contact us or interact with available features. It should be read together with our Terms of Use and Disclaimer.

1. Information we may collect

Information you provide

If you contact us, request a correction or leave a comment where comments are enabled, we may receive the information you choose to submit, such as your name, email address, message and the page concerned.

Information collected automatically

Our hosting platform, security tools and WordPress may process technical information such as IP address, browser type, device type, referring page, requested URL, date and time, error logs and basic interaction data.

Do not send sensitive transport data. Please do not submit Aadhaar numbers, full driving-licence numbers, RC documents, chassis numbers, OTPs, passwords, bank details, card data or UPI PINs to Parivaahan.org.

2. How we use information

  • to operate, secure and troubleshoot the website;
  • to respond to questions, feedback and correction requests;
  • to understand which guides are useful and improve navigation and content quality;
  • to prevent spam, abuse, malicious traffic and unauthorised access;
  • to maintain records needed for security, legal compliance or dispute resolution; and
  • to comply with applicable law and enforce our Terms of Use.

3. Cookies and similar technologies

WordPress and its plugins may use cookies or similar storage for essential functions, security, login sessions, user preferences and performance. Administrators who sign in receive authentication and screen-preference cookies. If comments are enabled, WordPress may offer convenience cookies that remember comment details.

We may use privacy-conscious analytics or search-performance tools to understand aggregate traffic. If non-essential advertising, analytics or consent tools are introduced later, this policy will be updated and any consent mechanism required by applicable law will be provided.

4. External links and government portals

Our guides link to official services such as Parivahan Sewa, SARATHI, VAHAN and NextGen e-Challan. When you follow an external link, the destination website independently controls its collection and use of information. Its privacy notice and terms apply. We do not receive the personal details you enter on an official government website.

Always check the complete domain before submitting information. Government transport services generally operate on verified .gov.in or .nic.in domains.

5. Embedded content

Pages may include images, videos, maps or other content supplied by third-party websites. Embedded content may behave as though you visited that third-party website directly and may set cookies or collect interaction information under its own policies.

6. When information may be shared

We do not sell personal information. Limited information may be processed by service providers that help us host, secure, cache, back up, analyse or maintain the website. These providers receive only the information reasonably necessary to perform their function and are subject to their own legal and contractual obligations.

We may also disclose information when reasonably necessary to comply with law, protect users or the website, investigate abuse, enforce our terms, or respond to a valid legal request.

7. Retention

InformationTypical retention approach
Contact and correction messagesKept while the request is handled and for a reasonable follow-up or record-keeping period.
Security and server logsKept for a limited operational period unless an incident requires longer preservation.
Comments, if enabledMay remain with their metadata so moderation and follow-up comments can work.
Administrator account dataKept while the account remains active and as needed for security or legal records.

Actual periods can vary according to operational needs, backup schedules, legal obligations and the nature of a security incident.

8. Security

We use reasonable administrative and technical safeguards intended to protect the website and information processed through it. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

9. Your choices and rights

Subject to applicable law, you may ask whether we hold personal information about you, request access or correction, ask for deletion where appropriate, withdraw consent for consent-based processing, or raise a privacy grievance. We may need enough information to verify the request and identify the relevant record.

India’s Digital Personal Data Protection Act, 2023 recognises rights and duties relating to digital personal data. Provisions and implementing requirements may apply in stages. We will handle valid requests according to the law applicable at the time.

10. Children’s privacy

This website provides general educational information and is not designed to collect personal data from children. A parent or guardian who believes a child has submitted personal information may contact us to request review or removal.

11. International access

The website may be accessed from outside India and service providers may operate infrastructure in more than one location. Where cross-border processing occurs, we rely on provider safeguards and applicable legal requirements.

12. Changes to this policy

We may update this policy when the website, its tools or applicable requirements change. The latest version will appear on this page with a revised review date. Material changes may be highlighted on the website when appropriate.

13. Contact and privacy requests

Use our Contact Us page for privacy questions, access or deletion requests, and concerns about information submitted to this website. Do not include sensitive identity or transport documents in the first message.

Independent-site reminder: Privacy requests about data entered on Parivahan, SARATHI, VAHAN, e-Challan or a state transport website must be directed to the relevant government portal or authority. Parivaahan.org cannot retrieve or change those records.