If a driving licence is lost, stolen, damaged or unreadable, use the duplicate or replacement service offered by the licensing authority rather than applying as a new driver. Preserve the existing licence details and report circumstances as required by the state workflow.
Who this guide is for
This guide helps licence holders replace an existing DL. It is not a route for changing the holder, adding a vehicle class or concealing a suspended, expired or inaccurate record.
Before you start
- Search personal records or DigiLocker for the exact licence number.
- If theft or misuse is suspected, follow the local reporting requirement promptly.
- Check whether the licence also needs renewal or correction.
- Prepare clear supporting documents without altering scans.
Step-by-step process
- Open the official SARATHI service and select the issuing state.
- Choose the duplicate or replacement driving-licence service.
- Enter the existing DL details and confirm the holder record.
- State the reason accurately and provide the declaration or police report if required.
- Upload the requested documents, pay through the official flow and attend verification if directed.
- Keep the acknowledgement and monitor status; safeguard the replacement after issue.
Documents and information to prepare
Licence number or a copy from personal files.
Declaration, damaged card or police report where required.
Documents accepted for verification.
Receipt, acknowledgement and appointment details.
Common problems and practical fixes
| Problem | What to do |
|---|---|
| Licence number is unknown | Check lawful personal records or contact the issuing RTO; do not use random third-party databases. |
| Record has an old address | Ask whether replacement and correction can be combined; do not submit conflicting address proof without explanation. |
| Lost DL is later found | Follow authority guidance and avoid using two physical cards in a misleading way. |
Safety and privacy checks
A lost licence can expose identity details. Watch for misuse, avoid posting its image online and never pay someone who claims they can “activate” a duplicate outside the official system.
- Type or bookmark the official address instead of trusting an advertisement or unsolicited message.
- Do not share passwords, OTPs, UPI PINs or card credentials with an agent or with Parivaahan.org.
- Save the official acknowledgement or receipt, but keep personal documents out of public comments and emails.
Frequently asked questions
Is a duplicate DL a new licence?
No. It replaces evidence of an existing record; it does not create a new driving entitlement.
Is a police report compulsory?
Requirements vary by state and the reason for replacement. Check the official checklist.
Can I drive using DigiLocker meanwhile?
Digital documents may be accepted in many contexts, but confirm current rules and the status of your licence.
Official source and related reading
Start with the official SARATHI portal and confirm the department and state shown before entering personal data. Related guides: digital DL guide, DL status guide.
Have you found an outdated step? Use our Contact page and include a public official source. Do not send private identity or payment information.